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Extra Mile Report

Melanie R.

“I can’t thank Rapid Orthopedic enough. My daughter just had hip surgery and they were so easy to work with. Amy was so quick in answering my questions and making sure we had the post-op supplies needed for home. Ryan was so helpful by coming to the house to deliver the CPM machine and making sure we knew how to use it. He even checked in with me on her surgery day and offered to come to the surgery center to make sure we were using it correctly and answer any questions we had. Top knotch service and they truly care about their customers. I highly recommend them for your orthopedic needs!!”


“My wife recently had a joint replacement surgery and Rapid Orthopedic Supplies serviced us with a Cold Therapy System for icing her joint. Our experience with Ryan was great! He was very thorough in explaining to us how to use the machine properly. It was very obvious that Ryan has a sincere heart for assisting patients that are in recovery.

Candice L.

“You guys rock! Thank you so much for having a hard to find medical Supply. You saved the day.”

Jessica S.

“Very clear on how to use the machine, just overall great customer service!”

Don C.

“Thanks.  God bless you.”

Richard G.

“Ryan was great!”


“Chase delivered our machine promptly, set it up, and gave us excellent instructions on its use.  Overall, it was a very pleasant experience.”

Kristal P.

“Christopher was great and knowledgeable about the product and made the whole process easy and fast!”


“Ice machine works like a charm!”

Michael W.

“At hospital needing an ice therapy machine for post rotator cuff surgery.  Through the surgeon’s team, pre arrangement messages had gotten hopelessly tangled.  Leaving the hospital in  hours.  With help from a hospital liaison, Ryan and Chris came through in a pinch making everything seamless and stress free.  Glad top notch customer service is still out there!  Thanks!”

Jeffery H.

“Tech came to hospital and brought the hardware, was very thoughtful and knowledgeable.”

Cindy S.

“Ryan was very helpful.”

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